FAQ
Holidays in Languedoc, France
Suites & Apartments
WHAT IS THE PRICE OF A STAY AT THE ESTABLISHMENT?
Our rates are established according to the season, you can consult our rates on each suite.
WHAT TYPE OF ACCOMMODATION CAN I BOOK AT THE ESTABLISHMENT?
These are spacious suites, equipped with kitchenette, living area and sleeping area.
HOW CAN I BOOK A STAY AT THE ESTABLISHMENT?
You can book directly on our website which offers you the best guaranteed rate.
WHAT ARE THE BOOKING MODALITIES ?
To make a reservation with us, you must select your dates, the suite of your choice. You have the possibility to choose extra services during your reservation (breakfast, special welcome in your room, beauty care, excursions…)* Finally you have to fill in the identity form and proceed to the payment.
*The extras can be booked during your stay.
WHAT ARE THE ARRIVAL AND DEPARTURE TIMES OF THE ESTABLISHMENT?
Arrivals are from 17:00 and departures are until 11:00.
Services & Benefits
WHAT ARE THE SERVICES OF THE ESTABLISHMENT?
The cleaning of our suites is done every day. We offer you the possibility of extras for your stay: Breakfast, welcoming in your room, excursions, meal trays…
IS THERE A CONCIERGE SERVICE WITHIN THE ESTABLISHMENT?
We remain at the disposal of our clients for any request.
IS THERE A LUGGAGE LOCKER IN THE FACILITY?
No.
WHAT ARE THE HOURS OF AVAILABILITY OF THE RECEPTION?
We do not have a physical reception. You can contact us by phone from 08:00 to 18:00.
WHAT ARE THE FACILITIES AVAILABLE IN THE ROOMS OF THE ESTABLISHMENT?
Our rooms are equipped with television, wifi, American kitchen, coffee machine, Italian shower, independent toilet, king size bed, heating & air conditioning.
ARE PETS ALLOWED IN THE FACILITY?
Animals are not allowed in the establishment.
IS THE HOTEL SUITABLE FOR FAMILIES?
Yes, we have suites that can accommodate 4 to 6 people.
IS THE HOTEL ADAPTED FOR PEOPLE WITH REDUCED MOBILITY?
No.
IS THE HOTEL ROMANTIC?
Les clés secrètes is an intimate place, where to spend a romantic stay.
WHAT ARE THE SERVICES PROPOSED FOR A COUPLE?
We offer you the possibility in extras to prepare you a welcome in a romantic room with flowers, macaroons & champagne.
Accessibility
HOW DO I GET TO THE FACILITY?
The establishment is accessible by car. It is a 15-minute walk from the train station and a 4-minute drive.
DOES THE ESTABLISHMENT OFFER AN AIRPORT SHUTTLE?
No.
IS IT EASY TO PARK YOUR CAR AT THE ESTABLISHMENT?
Yes.
IS THE FACILITY CLOSE TO DOWNTOWN?
Yes.
IN WHICH NEIGHBORHOOD IS THE ETABLISHMENT LOCATED?
Downtown.
WHAT ARE THE TOWNS NEAR THE SCHOOL?
Montpellier, Mèze, Bouzigues.
Leisure / Discovery / Tourism
DOES THE FACILITY HAVE ONE OR MORE POOLS?
No.
DOES THE ESTABLISHMENT HAVE A SPA?
No.
DOES THE ESTABLISHMENT HAVE A WELLNESS AREA?
No.
IS THERE A JACUZZI IN THE ROOMS?
No.
DOES THE ESTABLISHMENT HAVE A FITNESS ROOM?
No.
WHAT ARE THE MAJOR ACTIVITIES AND ATTRACTIONS NEAR THE ESTABLISHMENT?
Visit the canals by boat, museums, the halls, beach.
WHAT ARE THE MOST POPULAR MONUMENTS IN THE VICINITY OF THE ESTABLISHMENT?
The mole & its lighthouse, the market hall, the church of Saint Louis, the Theater of the Sea…
Catering
DOES THE FACILITY HAVE ONE OR MORE RESTAURANTS ON SITE?
No.
WHAT TYPE OF BREAKFAST DOES THE HOTEL SERVE AND AT WHAT TIME?
We offer a continental breakfast, delivered to your room at 7:30 am on weekdays and 8:30 am on Saturday and Sunday. You have until the day before to order it.
WHAT ARE THE RESTAURANTS NEAR THE ESTABLISHMENT?
Le Paris Mediterrannée, La Boca, Bienvenue, Le Saint Pierre.